Some interesting thoughts from Sebastien Bazin, Chairman and CEO of AccorHotels
* Accor will be adopting an asset-light structure going forward similar to the OTAs
* Hotels are unlikely to exceed growth of 10% pa compared up to 40% for certain OTAs
*Accor needs to have the same level of interaction with their guests as OTAs do - typically three or four times a day
* Dara Khosrowshahi, CEO of Expedia believes hotels will need to de-bundle much like the airlines did, charging for separate items: seat, food, luggage etc
One thing we can almost virtually guarantee these days. There will be change and it will happen quickly.
Bazin said, and announced that the business would be adopting an asset-light structure going forward. He was quick to point out Airbnb, Booking.com, Expedia and similar online services as companies that the hotel industry needs to watch.